HCAHPS (pronounced "H-caps"), also known as the CAHPS® Hospital Survey, is a survey instrument and data collection methodology for measuring patients' perceptions of their hospital experience. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is the first national, standardized, publicly reported survey of patients' perspectives of hospital care. Examples of HACs are objects accidentally left in the body after surgery, severe pressure sores and vascular catheter-associated infections.
If hospitals follow evidenced based guidelines to treat and care for patients, these conditions are less likely to occur. Hospital-acquired conditions (HACs) are published as rates and are serious conditions that patients may get during an inpatient hospital stay. Examples are the percentage of patients receiving smoking cessation information at discharge if the patient was admitted with an acute myocardial infarction (heart attack). Process measures show, in percentage form or as a rate, how often a health-care provider gives recommended care that is the treatment know to give the best results for most patients with a particular condition. Examples of outcome measures are death rates within 30 days of discharge and rates of readmissions 30 days following hospital discharge. Outcome measures tell what happened after patients with certain conditions received hospital care. This information is collected on Medicare patients only submitted to CMS by each hospital. Three types of quality information is available: outcome measures, process measures and rates of hospital acquired conditions. However, the patient satisfaction survey is collected from a random sample of all discharged adult patients. This quality and patient satisfaction data is required for all hospitals that treat Medicare patients. On this site ( ) CMS publishes hospital performance data collected about indicators of quality, a national patient satisfaction survey, as well as payment and volume information for each hospital. Patient experience of care is measures by a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay. This is also referred to as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems).Hospital Compare is a federal website operated by the Centers for Medicare and Medicaid (CMS).Outcome measures are measures designed to reflect the results of care, rather than whether or not a specific treatment or intervention was performed.Providing this information allows consumers to compare the performance of a health care provider to other providers in their state and the nation. These measures convert patient medical record information into percentages and/or rates of performance. Process of care measures are measures that show whether or not a health care provider gives recommended care based on guidelines, standards of care or practice parameters that is, the treatment known to give the best results for most patients with a particular condition.
The Hospital IQR Program was established by Section 501(b) of the Medicare Modernization Act (MMA (PDF)) of 2003 and extended and expanded by Section 5001(a) of the Deficit Reduction Act of 2005.Ĭare Compare currently provides quality measure information on:
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Most of the participants are short-term acute care hospitals that will receive a reduction to the annual update of their Medicare fee-for-service payment rate if they do not participate by submitting data or meet other requirements of the Hospital Inpatient Quality Reporting (IQR) Program. The Centers for Medicare & Medicaid Services (CMS) and the nation’s hospitals work collaboratively to publicly report hospital quality performance information on Care Compare website located at and the Provider Data Catalog on .Ĭare Compare displays hospital performance data in a consistent, unified manner to ensure the availability of credible information about the care delivered in the nation’s hospitals. Medicare Provider Cost Report Public Use Files.Provider statistical & reimbursement report.Medicare fee for service for Parts A & B.Medicare Claims Synthetic Public Use Files (SynPUFs).
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